NABFINS CSO Recruitment 2026 - Apply Online for Customer Service Officer, Telecaller Posts

NABFINS has announced an opportunity for the post of Customer Service Officer, Telecaller . The number of vacancies has not been specified in the details provided for this recruitment.

The primary responsibility of a Customer Service Officer is to source customers and increase the sustainable portfolio of the branch . The CSO has to identify new business locations, source potential customers and support their addition to the branch portfolio. After disbursement, the employee is also responsible for following up with customers and collecting installments on scheduled dates.

The key responsibilities of a NABFINS Customer Service Officer include: Sourcing of clients. Primary verification of client credentials. Conducting Compulsory Group Training. Data entry in CRIF. Data entry in CMS. Accompanying the Branch Manager for Group Recognition Test. Accompanying CSE during pre-disbursement activities. Ensuring disbursement. Generating demand. Following up for recovery and undertaking collections. Remitting collections in the bank or banks. Reporting demand and collection details to ABM/BM. Maintaining and filing documents. Telecaller-Work From Home Responsible for calling existing and prospective customers from the provided database. Responsible for proper follow-up and maintain the conversation records. Responsible to understand customer concern, do proper analysis of customer concern to find out the reason and educate the customer.

Bihar Odisha Chhattisgarh Rajasthan

Candidates applying for the NABFINS Customer Service Officer, Telecaller Recruitment 2026 must meet the prescribed educational, language and field mobility requirements. The minimum educational qualification is: PUC/10+2 completed. Candidates who have completed Higher Secondary or an equivalent 10+2 qualification can apply, subject to the other eligibility requirements. Applicants must have written, spoken and reading command over the local language and English . This requirement is important because the role involves regular interaction with customers, branch staff and field-level operations. Freshers are eligible to apply for the Customer Service Officer post. However, candidates with 1 to 3 years of experience in a similar job profile and sufficient exposure to field operations and the target customer population may be preferred. A valid driving licence and motorcycle are mandatory fo

Candidates should send their application before 26 August 2026 and avoid waiting until the last day.

The detailed selection process has not been specified in the information provided. Candidates who submit their resume may be shortlisted by NABFINS based on eligibility, educational qualification, experience, field suitability and other requirements of the Customer Service Officer role. Shortlisted candidates should follow further instructions communicated by NABFINS regarding the next stages of recruitment.